Will my order be confidential

At Wembley Park Pharmacy, we understand the importance of privacy and confidentiality when it comes to your health and medication. We prioritise safeguarding your personal information and ensuring a discreet ordering process. Here’s how we maintain confidentiality throughout your entire order:

  1. Secure and encrypted platform: Our website employs advanced security measures to protect your personal information. We use industry-standard encryption technology to safeguard your data, ensuring that it remains confidential and inaccessible to unauthorised individuals.

  2. Confidential online questionnaire: When you complete our online health questionnaires, rest assured that your answers are treated with the utmost confidentiality. The information you provide is only accessible to our qualified pharmacists who need it to review your health profile and prescribe the appropriate medication.

  3. Trusted professionals: Our team of experienced pharmacists is bound by strict professional and ethical guidelines. They are committed to maintaining confidentiality and handle your information with the highest level of discretion. Your health information is kept confidential and will never be shared with any third parties without your explicit consent.

  4. Discreet packaging: We understand the need for discretion when it comes to receiving your medication. Your order will be packaged in plain, unmarked packaging without any identifiable labels or logos. We take extra care to ensure that the contents of your package remain confidential.

  5. Private communication: Any communication you have with our pharmacists or customer support team is treated as private and confidential. Whether it’s discussing your health concerns or addressing any questions you may have, we maintain strict confidentiality in all our interactions.

  6. Legal and regulatory compliance: We adhere to all applicable laws and regulations regarding the privacy and confidentiality of patient information. Our practices align with industry standards and requirements, ensuring that your privacy rights are protected at all times.

At Wembley Park Pharmacy, we are committed to providing a confidential and secure environment for your healthcare needs. Your trust is of utmost importance to us, and we strive to maintain the highest standards of privacy throughout the entire ordering process.

Order with confidence, knowing that your personal information and health details are treated with the utmost confidentiality. Your privacy is our priority, and we are here to support you discreetly on your journey to better health.